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Support Center » Knowledgebase » Creating/Editing Custom DNS Records
 Creating/Editing Custom DNS Records
Solution Warning: incorrect DNS records may cause the website to malfunction. Do not change these records unless you know what you need to do. If you are not sure, please contact us with the details of what needs to be changed, and we will be glad to do that for you.

To create and edit DNS records for your domain:

  1. Log into your account control interface.

  2. Select "Websites" tab on the top menu.

  3. Locate the domain you would like to alter the DNS records for.

  4. Click the button labeled "DNS Records".

  5. To add A/CNAME record:

    • Locate the column heading labeled A/CNAME.

    • There is a drop down menu at the bottom of this column. Select 'CNAME' or 'A' from the options.

    • Enter a domain prefix on the left of the domain if necessary.

    • Enter the URL for the record in the input box on the right.

    • Click the button to the right labeled, "ADD".

  6. To add MX record:

    • Locate the column heading labeled Priority.

    • There is a Priority drop down menu at the bottom of this column. Select a priority there from the options.

    • Enter a domain prefix on the left of the domain if necessary.

    • Enter the URL for the record in the input box on the right.

    • Click the button to the right labeled, "ADD".

Please note that it may take several hours for DNS changes to propagate over the Internet, i.e. to become effective.

Also please note: DNS name records are presumed to be children of the domain, unless they contain a trailing period ("."). For example, if you give "domain.com" an MX record "mail.com" (no trailing period), it will be interpreted as "mail.com.domain.com". If, however, the record is "mail.com.", it will be interpreted correctly as "mail.com". So when adding a DNS record for an external domain, make sure to append a period at the end (e.g. mail.someothersite.com.)

Article Details
Article ID: 177
Created On: 25 Jan 2008 11:20 PM

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