 | Update Billing Info | |
 | There are two options to change your billing info:
Log into your control panel at http://hostingoperations.com
Select "Billing" on the top menu.
Fill in the fields under "Billing Information".
If you need to change |
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| Accepted Methods of Payment | |
| We accept credit card payments. We accept VISA, MasterCard, Discover, and American Express. |
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| When and How Often Am I Billed? | |
| On monthly plans we bill our clients on the first day of each month. The contract plans are billed the full contract amount when signing-up and renewed at the end of the contract unless we receive a cancellation request before the end of the contract peri |
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| What If My Credit Card Declines? | |
| On monthly payment plans and when your account has monthly charges we bill on the 1st day of every month. If your credit card is rejected, we automatically attempt to bill it again on or around the 7th, 14th, 21st and the last day of the month. Should the |
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| What If My Credit Card Is Stolen? | |
| It is advisable to contact your card-issuing bank as soon as possible and update your credit card information as soon as you discover it has been stolen. If your card has been stolen close to the time of the next round of billing, please advise our Custom |
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| Why Was I Charged Extra? | |
| If you were charged an additional fee, most probably you used some hosting services that were not included into your package for free.
If you are ever unsure of a charge that has appeared on your account, please contact support - we will be happy to cl |
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| How Do I Cancel My Service? | |
| You may cancel your service at any time. Simply submit a support request, and a member of the Customer Care team will send you a form to fill out. The form you will be sent must be completed and returned before your account can be cancelled.
Ple |
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| How Do I View Hosting Invoices? | |
| To view your account invoices:
Log into your control panel at http://hostingoperations.com
Click "Billing" tab on the top menu.
Click the magnifier glass icon next to the invoice you want to view.
Then you can pr |
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